At theciakilledtony.com, all sales are final. We do not offer refunds—but we’ve got your back if something goes wrong.
We will gladly replace your item under the following conditions:
Faulty or misprinted items
Incorrect personalization (only if you provided clear instructions during checkout)
Books damaged during printing or shipping
If your item includes personalization, you must enter your request in the order notes at checkout. We are not responsible for missing customization if it wasn’t included in your order.
We do not require you to send the item back. If there’s an issue, simply reach out by email.
Email us at disappearingincmedia@gmail.com with:
Your order number
A photo of the item
A brief description of the issue
We’ll review it and ship a replacement if it qualifies.
